I purchased this bench protection film which was delivered on April 5th, 2023 for use in my short term rental properties. This film (which is very heavy) was carried by hand from Los Angeles to New Zealand at great effort.
Here is where my concerns begin: On unsealing the product and applying it to the first bench top it was noted that there was a cut in the film (you can clearly see it in the photos). No big deal, it would just be the outer layer damaged in transit or something. So I removed the film and applied another layer, then another and another. This film was cut in the same 2 places through the entire roll, right through, the same length of slice mark. Because of the cut, it makes application to the bench tops (which is a 2 person job, as the film stretches/expands) impossible for use in a visually unnoticeable way.
Having carried this item 6,700 miles to destination only to find it has clearly been intentionally damaged in the factory, or that there was poor quality control (or both) is incredibly frustrating. I will have to bin this and consider it a direct cash loss on purchase.
The item is not cheap, you need to improve QC in your factories and whoever damaged the item needs to be fired, or the machine that damaged it needs to be replaced. I am so angry.
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