So setup was easy. Had it installed and had a electrician wired up. From the moment we installed it it continued to sound like it was under a load even though there was only 20 lb on the hoist. The breaker tripped and we could smell electrical burning. Trying to return this has become an absolute time-consuming nightmare. Being installed and delayed what concerns me the most is that they're expecting me to troubleshoot a motor that is clearly not functioning properly either there is an issue with the motor but more likely the break is constantly engaged. Would have settled for a replacement but since it has become so difficult to work with them but I chose to order something different. Due to the customer service will simply just not order VEVOR products
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